Privacy Policy – The View Olhão

Last updated: 14 October 2026

This policy explains how personal data collected through the theviewolhao.com website and the internal sales management platform The View CRM is processed, in accordance with the General Data Protection Regulation (Regulation (EU) 2016/679, “GDPR”) and Portuguese Law No. 58/2019 of 8 August.

1. Entities involved and data controller

Data controller: Algarprédio – Sociedade de Gestão Imobiliária, Lda., tax number (NIF) 503 310 352, with registered office at Urbanização Ria Formosa, 12, 8700-121 Fuseta, Portugal. Algarprédio is responsible for collecting and processing the personal data received through this website and managed in The View CRM, as part of the sales management of the development.
Developer: Pinheiro, Investimentos Turísticos, Lda., tax number (NIPC) 502 576 138, with registered office at Praceta de Agadir, Bloco 5, n.º 2, 1.º Dto., 8700-351 Olhão, is the developer and seller of the units of The View – Olhão (see Legal Information).
Privacy contacts: info@theviewolhao.com (requests about the website and the contact form) and hello@elementourbano.com (requests about The View CRM).

2. What data we collect

Contact form: first and last name, email address, phone number (optional) and the content of the message you send us.
Technical data: the server automatically records technical data needed for the website to work securely (for example, IP address, date and time of the request and browser type) in short-lived access logs.
We do not collect special categories of data and we do not use analytics or advertising tools.

3. Why we use your data and on what legal basis

To reply to your request for information about The View – Olhão and, if you ask for it, to send you commercial information about the units (including availability, floor plans and conditions). Legal basis: steps taken at your request prior to entering into a contract, and your consent (Art. 6(1)(a) and (b) GDPR).
To keep the website working and secure. Legal basis: legitimate interest (Art. 6(1)(f) GDPR).
To comply with legal obligations that apply to us. Legal basis: Art. 6(1)(c) GDPR.

We do not make automated decisions or carry out profiling with your data.

4. Who has access to your data

Your data is processed by the development’s sales team, strictly within their duties, and by the following service providers (processors), who act on the controller’s instructions:

Website hosting: PTISP (Portugal).
Sending of contact form emails: Resend, Inc. (United States).
Storage and synchronisation of The View CRM sales information: Google (Google Sheets and Google Apps Script).
Hosting and technical processing of The View CRM: Vercel Inc. (United States).

Contact requests received through the form may be recorded in The View CRM for sales follow-up (see section 10). Your data is not sold to third parties.

5. Transfers outside the European Union

Some service providers — Resend, Inc., Vercel Inc. and, depending on server location, Google — may process data outside the European Union, namely in the United States. These transfers are based on the appropriate safeguards set out in the GDPR, namely standard contractual clauses approved by the European Commission and/or the EU-U.S. Data Privacy Framework, as applicable.

6. How long we keep your data

Contact requests are kept for 24 months after the last contact, or until you ask us to delete them, if sooner. Where an ongoing sales process is recorded in The View CRM, the information is kept for as long as needed for that follow-up and to comply with applicable legal obligations (see section 10.5). If you enter into a contract, your data will be kept for the period required by law. Server technical logs are deleted automatically after a short period.

7. Your rights

You may at any time request access to, rectification, erasure, restriction of processing and portability of your data, object to processing based on legitimate interest, and withdraw any consent given, without affecting the lawfulness of processing carried out before. To do so, contact us at info@theviewolhao.com or, for requests about The View CRM, at hello@elementourbano.com. We will reply within one month at the latest.
You also have the right to lodge a complaint with the supervisory authority, the Portuguese Data Protection Authority (CNPD) — www.cnpd.pt.

8. Cookies and third-party services

This website uses only one technical cookie, needed to remember your chosen language (wp-wpml_current_language), which does not require consent. We do not use analytics or advertising cookies.
The location map is provided by Google Maps and is only loaded if you click “View map”. At that point, Google may collect browsing data and set cookies, in accordance with its own privacy policy (policies.google.com/privacy). Fonts are served from our own server.

9. Security

We take appropriate technical and organisational measures to protect your data, including an encrypted connection (HTTPS) across the whole website and restricted access to the information we receive.

10. Internal Sales Management Platform — The View CRM

10.1. Identification and purpose
The View CRM is an internal sales management platform used in the marketing of the real estate development The View Olhão.
The platform is used to organise and follow up sales contacts, information requests, property preferences, property presentations, proposals and the related history of relations with prospective clients and parties involved in the sale.
The data controller is Algarprédio – Sociedade de Gestão Imobiliária, Lda., identified in section 1 of this Privacy Policy.

10.2. Personal data processed
Depending on the information provided and the nature of the business relationship, the platform may process:

Identification and contact data, including name, email address, phone number and other details provided by the person concerned;
Property preferences, including desired type, floor, orientation, units of interest and investment range;
Information about contact requests, meetings, presentations, visits and sales proposals;
Records of communications and sales follow-up history;
Other data needed to manage the business relationship, where lawfully collected.

Processing is carried out to reply to information requests, follow up prospective buyers, prepare proposals and manage sales processes.
The applicable legal bases depend on the specific purpose and may include pre-contractual steps requested by the data subject, legitimate interests in managing business relationships, compliance with legal obligations or consent, where required by law.

10.3. Use of Google services
The View CRM uses the Google Sheets API and Google Apps Script to store, consult, update and synchronise information related to sales activity.
The connection to Google services is made through OAuth 2.0 authentication, with the authorisation of a Google account used to operate the platform.
The application may access the email address associated with the authorised account in order to identify it and validate access to the services.
Although the technical authorisation may cover read and write operations on spreadsheets, the platform is configured to carry out its sales operations only on the database specifically intended for The View CRM.
The application does not use data obtained through Google services for personalised advertising, the sale of personal information or any purpose unrelated to the management and operation of the platform.

10.4. Storage, access and security
Sales information is stored in Google services, using authentication, access control, validation of operations and version history for data recovery.
The platform also uses the hosting and technical processing services needed to run the application, including the Vercel infrastructure.
Some information may be stored locally in the browser used to access the platform, namely for operation, synchronisation and data recovery.
Access to the information is restricted to authorised users, within their professional duties, and technical and organisational measures are in place to protect the confidentiality and integrity of the data.

10.5. Sharing and retention of data
Personal data may be processed by the technology service providers needed to run the platform, in line with the purposes described here and with applicable legal obligations.
The data is not sold to third parties.
Information is kept for as long as needed for sales follow-up and to comply with applicable legal obligations. Backups and version records are kept to ensure the integrity and recovery of information, in accordance with the retention criteria set by the controller.

10.6. Data subject rights
Data subjects may exercise the rights provided by law, including access, rectification, erasure, restriction of or objection to processing, under the General Data Protection Regulation (GDPR).
Requests about the processing of personal data through The View CRM may be sent to the controller at hello@elementourbano.com.
This section supplements the other provisions of this Privacy Policy.

11. Changes to this policy

This policy may be updated. The version in force is always the one published on this page, with the date of the last update.